Terms and Conditions

the legal bit


Terms & Conditions

 
Terms and Conditions, Cancellation and Refund Policies 
  1. ​We promise to contact you within 24 hours of your initial enquiry to arrange a time for your initial FREE CV Consultation or to commence a Career Mapping Consultation.
  2. Enquiries may be made by phone, Skype, email, the completion of a contact form or by purchasing a service through the website or over the phone.
  3. We will always confirm the schedule of services we have quoted and agreed with you, the costs in full and your rights of cancellation by email.  We will recommend the appropriate CV package based upon the complexity of the work we will be required to do and your seniority and experience. We will not proceed without your confimation by email.  Payment may be made via the website or over the phone direct, with your professional CV writer.
  4. A Contract is deemed to have been made upon payment for services.
  5. Once funds are cleared we will arrange an appointment at a time convenient for you, to commence the agreed services.
  6. Your draft CV or Linkedin Profile will be delivered in editable Word and .pdf format within 5 working days of your Career Mapping Consultation, unless agreed otherwise.
  7. We Guarantee to amend your draft CV/Linkedin Profile until you are happy with the result.
  8. You are responsible for the accuracy of the information in your Professional CV and Linkedin Profile.  theprofessionalcvwriter.com is not responsible for the accuracy or veracity of the CV or Linkedin Profile we write for you.
  9. You acknowledge that theprofessionalcvwriter.com provides CV, Linkedin and Career advice and expertise as described on this site, but does not in any way guarantee job interviews, job offers or promotions. In utilising our services via this site, email or by  telephone you accept full responsibility for the personal outcomes in relation to your use of those services.
  10. Cancellation policy: We understand that things change, and therefore have a Cancellation policy to give you peace of mind. The performance of the contract/provision of services and your agreement to it is deemed to have begun with the conduct of the Career Mapping Consultation.  You have the right to cancel the contract at any time until this point, and theprofessionalcvwriter.com will refund any monies received in full within 7 days.  Please note that this is in compliance with the rules relating to the supply of services and personalised goods, as outlined in Distance Selling Regulations 13.  These state that: "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10", 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement; before the end of the cancellation period.
  11. Refund Policy: Except in the unlikely case of any legitimate complaint, no refunds can be made once the Career Mapping Consultation has taken place.  Any complaints should be addressed in writing to: The Directors, Thompson and Flello Ltd, t/a theprofessionalcvwriter.com, c/o Bridgepoint Accountants, Bridge House, River Side North, Bewdley, Worcestershire, DY12 1AB, UK.
  12. theprofessionalcvwriter.com is operated by Thompson and Flello as a CV Writing and Interview Coaching business.  We coach people to approach their job search in an effective way. We do not introduce our clients to companies and do not act as an Employment Agency or as an Employment Business as defined under the Employment Agencies Act 1973 and its subsequent revisions.
Liability
 
  1. All advice offered on this site, over the phone or in writing by theprofessionalcvwriter.com which is operated by Thompson and Flello Ltd, is given in good faith.  theprofessionalcvwriter.com /Thompson & Flello Ltd expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned by the user’s reliance or use of any statements, information, written documents or web pages, Linkedin Profiles , curriculum vitae or advice given by its representatives.
  2. theprofessionalcvwriter.com is owned and operated by Thompson & Flello which is a limited company registered in England and Wales. Registration No. 06244678. Registered office is: c/o Bridgepoint Accountants, Bridge House, River Side North, Bewdley, Worcestershire, DY12 1AB, UK. Telephone number is +44 333 300 1296, email is advice@theprofessionalcvwriter.com.
Website Liability Disclaimer  
 
theprofessionalcvwriter.com is operated by Thompson and Flello Ltd, Company Registration No. 06244678. theprofessionalcvwriter.com does not guarantee that the site will be error-free, uninterrupted, nor that it will provide specific results from the use of the site or any content, search or link on it. The user agrees that material downloaded or otherwise accessed through the use of this website is obtained entirely at the user’s own risk and that the user will be entirely responsible for any resulting damage to software or computer systems and /or resulting loss of data even if theprofessionalcvwriter.com has been advised of the possibility of such damage.

theprofessionalcvwriter.com expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use this site or any third party website to which it is linked, whether directly or indirectly resulting from inaccuracies, defects, errors, omissions, out of date information or otherwise.
 Whilst every effort is made to ensure that all information included in our website is accurate, users are advised that they should take appropriate precautions to verify such information. theprofessionalcvwriter.com expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned by the user’s reliance on any statements, information, or advice contained in this web site. 

theprofessionalcvwriter.com does not accept any liability in connection with any third party web sites that can be accessed through this web site and does not endorse or approve the contents of any such site. 

The use of this website and any dispute arising from its use shall be governed and interpreted exclusively according to the law of England and shall be subject to the jurisdiction of the English Courts only. 

Some of the content of or links from this website may be unsuitable for persons under the age of 18 or illegal in countries or territories outside of the UK. theprofessionalcvwriter.com excludes all liability in respect of any use or access to this site in any country or territory where use of this site or its content may be prohibited by law. 
If you do not accept the terms detailed above, then you must leave the website immediately. 

Whilst every effort is made to ensure that all information included in our website is accurate, users are advised that they should take appropriate precautions to verify such information. theprofessionalcvwriter.com expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned by the user’s reliance on any statements, information, or advice contained in this website.

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